Plivo Voice & SMS Degraded

Incident Report for Trackdrive

Resolved

The outage is now resolved.

Posted Oct 15, 2018 - 23:21 EDT

Update

Inbound call's on Trackdrive's telephone numbers are now being routed with our backup carrier twilio.com

Posted Oct 15, 2018 - 21:01 EDT

Monitoring

Inbound call's on Trackdrive's telephone numbers are now being routed with our backup carrier twilio.com

One of Trackdrive's call routing service provider's "plivo.com" is currently experiencing Voice and SMS API errors.

Please visit the incident report with plivo for further details:

https://status.plivo.com/incidents/7kb9w6kl85xz

We will update this ticket once normal service is restored.

Posted Oct 15, 2018 - 19:41 EDT