The impacted services are recovering and we're monitoring the situation closely.
Posted Nov 16, 2023 - 14:56 EST
Update
The carrier's technical team is working with the datacenter to resolve the issue. They see a path to resolving the issue and will update our status as the work proceeds.
Posted Nov 16, 2023 - 14:15 EST
Monitoring
One of Trackdrive's carrier datacenters is currently experiencing intermittent issues impacting outbound calling, origination, SMS/MMS, CNAM and LRN. Their engineers are investigating and we will provide updates as they are received.
Posted Nov 16, 2023 - 13:56 EST
This incident affected: trackdrive.com Incoming Calls - DID, trackdrive.com Outgoing Calls, plivo.com Incoming Calls - DID, and plivo.com Outgoing Calls.