Cloudflare & Trackdrive Outage

Incident Report for Trackdrive

Resolved

This incident has been resolved.

Posted Jul 02, 2019 - 13:01 EDT

Update

Cloudflare has implemented a fix for this issue and is currently monitoring the results.

We will update the status once the issue is resolved.

Posted Jul 02, 2019 - 10:18 EDT

Update

Cloudflare has provided the following update:

https://www.cloudflarestatus.com/incidents/tx4pgxs6zxdr

Network Performance Issues

Cloudflare is observing network performance issues. Customers may be experiencing 502 errors while accessing sites on Cloudflare.

We are working to mitigate impact to Internet users in this region.

Posted Jul 02, 2019 - 09:57 EDT

Monitoring

Trackdrive is currently down due to a cloudflare outage - we are unable to re-reroute traffic at the moment.

Updates as we have them....

http://cloudflare.com/

Posted Jul 02, 2019 - 09:54 EDT

Investigating

Trackdrive is currently down due to a cloudflare outage.

Posted Jul 02, 2019 - 09:52 EDT

This incident affected: Trackdrive Call Routing, Trackdrive Website & Account Interface, Trackdrive Call Reporting, Trackdrive REST APIs, trackdrive.com Incoming Calls - DID, trackdrive.com Outgoing Calls, trackdrive.com Recordings, plivo.com Incoming Calls - DID, plivo.com Incoming Calls - SIP, plivo.com Outgoing Calls, and plivo.com Recordings.