Plivo Outage
Incident Report for Trackdrive
Normal service has returned, we are continuing to monitor for any further issues.
Posted Nov 08, 2022 - 11:22 EST
We are seeing normal service return to trackdrive now.

Plivo has provided this update:

We have identified the issue to be on one of the databases, we are working on resolving the issue.

The issue has been identified and a fix is being implemented.
Posted Nov 08, 2022 - 11:18 EST
Trackdrive's telephone provider is experiencing an outage:

We are monitoring and will update this ticket once there is a resolution.
Posted Nov 08, 2022 - 11:03 EST
This incident affected: Trackdrive Call Routing, Incoming Calls - DID, and Outgoing Calls.